Welcome to Lomond, the UK's leading network of lettings and estate agencies. We are not just a successful acquisitions company; we have established ourselves as a prominent player in the real estate industry. Our extensive network consists of 14 leading lettings and estate agencies, and we have made strategic acquisitions to date to enhance our portfolio of brands and properties under management.
About the Role.
The Talent Development Coordinator – North plays a key role in delivering high-quality coordination across all Talent Development activities. This role ensures the smooth and efficient operation of learning and development processes, supporting colleagues to grow, perform, and reach their full potential.
Acting as a central point of coordination for the Talent Development team, the role requires a high level of accuracy, organisation, and accountability. The Coordinator will contribute to the successful delivery of the People strategy by enabling a seamless learning experience, supporting employee development, and enhancing retention across the business.
This is a full time position located in London, in our Liverpool Street office. We are open to applicants based in Manchester who don't mind occassionally travelling down to London for meetings when required. You'll enjoy a standard workweek of 37.5 hours, Monday to Friday, from 9.00am to 5.30pm with a 3/2 hybrid working split.
Key Responsibilities
- Manage the Talent Development inbox, responding to enquiries promptly and professionally (shared responsibility) within SLA timescales.
- Schedule and coordinate training events in line with the agreed Talent Development plan, including managing attendance bookings.
- Oversee training requirements for employees experiencing changes in role, location, or responsibilities.
- Maintain accurate and up-to-date training records
- Ensure timely and accurate communication is provided to managers and directors regarding new starters and their training requirements.
- Support participant engagement by coordinating welcome communications via email, phone, and Microsoft Teams.
- Manage course allocation, invitations, and completion tracking for both in-person and virtual learning programmes.
- Provide administrative and logistical support for Talent Development events, including room bookings and coordination of facilitators or panel members.
- Maintain and continuously improve systems and processes that support Talent Development delivery, working collaboratively with Digital Learning and HR Systems teams.
- Produce monthly reports on attendance, capacity, and key Talent Development metrics.
- Support the team with training resources, materials, and invoice processing as required.
- Build strong working relationships with colleagues across the business and with external partners.
- Contribute to ad hoc Talent Development projects aligned to business priorities.
About you
- Experience in a Talent Development, Learning & Development, or HR coordination role.
- Proven ability to coordinate activities in a fast-paced, dynamic environment.
- Strong organisational, planning, and time management skills.
- Ability to work both independently and collaboratively with minimal supervision.
- Experience using Learning Management Systems (LMS) or similar platforms.
- Proficient in Microsoft Office, particularly Outlook and Excel.
- Confident communication skills, with the ability to engage stakeholders at all levels.
- High attention to detail, ensuring accuracy in data, reporting, and administration.
- Experience in data analysis and reporting, including tracking KPIs and learner progress.
- Ability to manage confidential and sensitive information with discretion.
- Strong problem-solving skills with a proactive approach to identifying and resolving issues.
- Ability to manage multiple priorities and deadlines effectively.
- Continuous improvement mindset, with a focus on enhancing processes and learner experience.
- Basic project coordination experience supporting programmes and initiatives.
At Lomond, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.
Join us and experience a workplace that truly values you. Apply today!
