Welcome to Clyde, where local knowledge meets strong values and people always come first. As part of Lomond, the UK’s leading network of Letting and Estate Agencies and one of the Sunday Times Best Places to Work, we’re proud to combine expertise with a people first approach.
With years of industry experience and a deep understanding of the local market, we're committed to helping people find, sell, and let their property with expert guidance.
Now, we're happy to offer an exciting opportunity to join our market leading team as a Portfolio Manager in our Letting Management office in Clarkston.
Let's talk about the role.
Key Responsibilities:
- Acting as first point of contact for Landlord clients and Tenants, the role is primarily customer focused on the telephone as well as answering online enquiries (emails and Fixflo repair management software) as well as in person in the office.
- The primary duties of the role are to professionally and swiftly arrange reactive repairs and maintenance with in house and third party Contractors during a tenancy, as well as dealing with the end of tenancy ‘Check Out’ vacate process, this will involve liaising with Landlords clients and Tenants and Contractors about any required works at the end of a tenancy and any subsequent deposit deductions.
- The successful candidate will be required to demonstrate a highly organised and positive attitude, strong work ethic, great communication skills and most importantly be able to cope with the busy and varied nature of property management. Strong IT skills are a must.
- Support the team – collaborate to ensure smooth workflows and high service standards.
- Handle daily administration – manage correspondence, update records, and support office operations.
- Maintain accuracy and organisation – ensure documentation is compliant and processes are followed.
We're looking for people who will thrive as part of our team and share our commitment to delivering exceptional service. The qualities we're looking for include;
- A positive attitude and strong work ethic
- Excellent organisational and communication skills
- Competent IT skills
- Previous experience in a letting would be preferred
Here's what you can look forward to:
- 28 days holiday plus 9 bank holidays to use as you wish
- You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles
- Contributory pension
- Our smart spending app gives you discounts at over 900 retailers
- Our Employee Assistance Programme offers free counselling support sessions
- Get the latest gadgets and appliances with our Smart Tech Scheme
- We're committed to reducing our carbon footprint with our Cycle2Work Scheme
- We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF
- We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career
We're excited to offer these amazing benefits to our hard working teams. It's our way of showing appreciation for your dedication.
At Clyde, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.
Join us and experience a workplace that truly values you. Apply today!
