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Lomond named a Great Place to Work® for the third year in a row!

We’re thrilled to share that we have been awarded the Great Place to Work® Certification for the third year in a row!

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Lomond Quarterly Insights Q3 2025

Our latest report unpacks the evolving dynamics across the UK property market, offering data-led insights into lettings, sales and investment trends nationwide.

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Lomond Grows its Portfolio with Major Acquisition of Prospect Estate and Lettings Agency

Lomond has announced its latest acquisition, expanding into new territory in the Thames Valley with the purchase of Prospect, a leading independent lettings and estate agency operating across Berkshire, Surrey and Hampshire.

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Celebrating 3 Years at Lomond HQ!

This month marks three years since Lomond moved into our group headquarters at 70 St Mary Axe in the City of London, and what a journey it’s been.

What you’ll do

With attention to detail and a commitment to service, our Admin & Support teams help ensure every process runs smoothly, supporting our agents and clients.

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Support smooth operations

Manage admin tasks, coordinate appointments and keep records up to date to ensure smooth processes.

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Enable great communication

Serve as the link between teams and clients, providing clear updates and supporting the customer journey.

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Maintain accuracy & standards

Handle documentation, compliance and systems accurately to uphold professional standards.

Explore our roles

Explore the variety of roles within Admin & Support, each offering unique responsibilities and opportunities for growth at every stage of your career.

Compliance Coordinator

Compliance Coordinators ensure all processes and documentation meet legal and regulatory standards, supporting the team with audits, training and upholding best practice across the business.

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Office Administrator

Office Administrators keep daily operations on track by managing documentation, uploading property listings and supporting the team.

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Client Accounts

Client Accounts teams manage payments, process rents, maintain accurate financial records and support both clients and colleagues with timely, reliable information.

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Our admin and support staff keep keep things moving in the right direction

Our admin and support staff are the bridge that keeps the office moving, connecting teams, streamlining workflows and solving problems before they land. In a fast-paced environment, the positivity keeps everything on track and clients supported.

Life at Lomond

Our Brands

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Background

"It’s rewarding to know that what I do behind the scenes helps everything run smoothly and supports the success of the whole team."

Sara Hasanien - Office Administrator

An example of how your career could progress

This is just one example of how your career could grow with us. Everyone’s journey is different, but here’s a look at what progression might look like.

Branch Support Staff

A hands-on role supporting day-to-day office activities. From organising documents to handling basic admin tasks, this is a great starting point for someone eager to learn, contribute and grow.

Officer Administrator

You keep the wheels turning and the inbox calm. Oversees daily operations, manages schedules, supports team and ensures the office runs smoothly.

Client Accounts Executive

You manage regular financial tasks independently, including rent collection, landlord payments and monthly reconciliations. Ensure your maintaining complainant with client money protection regulations and become a go-to contact for basic financial queries.

Client Accounts Manager

Lead the client accounts team, ensure processes meet industry standards and liaise with external auditors. You’ll also handle escalated financial issues, support process improvement and contribute to business reporting.

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How to apply to work in Admin & Support?

Ready to start your career? Follow the simple steps below for a smooth and straightforward application process.

Discover a variety of roles within one of our admin & support teams and find the perfect fit for your skills and interests.

Send us your application and take the first step toward an exciting career.

Get ready to highlight your skills and experience. Our interview process is an opportunity for us to learn more about you and for you to explore what it’s like to be part of our team.

Welcome to the team! Once you’ve successfully completed the process, you’ll receive all the support you need to start your exciting new career with us.

Frequently asked questions

We’ve answered the most common questions about starting a career in either Admin or Support.

No prior experience or specific qualifications are required to get started in an admin and support role. While having relevant experience or skills can be beneficial, we provide comprehensive training to help you succeed. 

A typical day in admin and support is both varied and structured, with a focus on keeping the business running smoothly behind the scenes. Depending on your specific role, you might be reviewing legislation and ensuring compliance, or checking client accounts to make sure everything is accurate and up to date.

The day often begins with reviewing emails, responding to internal and external enquiries and prioritising your task list. There’s usually a balance of independent work and collaboration with your team, handling everything from routine administrative duties to time-sensitive requests.

The most important skills include strong written and verbal communication, as well as organisation and time management to effectively handle multiple tasks and meet deadlines. Attention to detail and problem-solving abilities are also key for managing unexpected challenges.

Typically, you’ll use Microsoft Office (Word, Excel, Outlook), along with CRM systems or document management platforms. Don’t worry if you’re not familiar with all of them, full training will be provided to help you get up to speed with the tools we use.

Admin and support roles are desk-based, involving tasks such as managing communications, organising schedules, and handling paperwork. The focus is usually on providing support behind the scenes to keep operations running smoothly.